Support Anywhere, Anytime

Our platform allows small businesses to access quality IT services from the peer-to-peer marketplace by facilitating trust between clients and providers and quality control measures such as a mutual rating system.

DEVICE SETUP

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

TECHNICAL SUPPORT

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

NETWORK MANAGEMENT

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

NETWORK OPTIMIZATION

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

How It Works

HecTech makes technology services cost effective by distributing the cost of an in-house IT team across a professional network of experts.

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SUPPORT REQUEST

Create a support request by capturing an image or recording an up to 30 seconds video of your technical issue.

 

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GET MATCHED

Submit your support request and get matched with engineer who comes to you. You’ll see your engineer’s contact information and profile details in the app, so you can recognize the friendly face.

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BOOK & MANAGE

Rate your engineer when you issue has been resolved.

Carefully, Crafted Mobile App

When you want to make money, just open the app and you’ll start to receive support requests. You’ll get information about your client and directions to their location and destination. When the session is over, you’ll receive another nearby request. And if you're ready to get off, you can sign off at any time.

  • Location Updates

    Stay up to date with your engineers route and ETA from the app.

  • Ticket History

    View detailed status updates of all your current and past support requests.

  • Engineer Profiles

    Before your engineer arrives, you’ll see their name, photo, certification(s) and profile details—so you know who to expect.

  • Live Chat Video

    Chat live with a certified engineer assigned to assess your situation and a prescribe a plan of action.

  • Capture Error Message

    Accurately report your technology issues by capturing a picture and or a 30 second video of the problem.

  • Chat Messaging

    Chat directly with you support engineer to easily get the answers you need.

Come Work With Us

When you work with HecTech, you control your schedule, your
rates, and the type of work you want to do. Find the jobs you
love and the work/life balance that fits you.

Subscribe To Newsletter

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et
gorilla congolium sic ad nauseum deposit quid hic.

Support Anywhere, Anytime

Our platform allows small businesses to access quality IT services from the peer-to-peer marketplace by facilitating trust between clients and providers and quality control measures such as a mutual rating system.

DEVICE SETUP

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

TECHNICAL SUPPORT

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

NETWORK MANAGEMENT

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

NETWORK OPTIMIZATION

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et gorilla congolium sic ad nauseum.

How It Works

HecTech makes technology services cost effective by distributing the cost of an in-house IT team across a professional network of experts.

thumb05
SUPPORT REQUEST

Create a support request by capturing an image or recording an up to 30 seconds video of your technical issue.

 

thumb06

GET MATCHED

Submit your support request and get matched with engineer who comes to you. You’ll see your engineer’s contact information and profile details in the app, so you can recognize the friendly face.

thumb07

BOOK & MANAGE

Rate your engineer when you issue has been resolved.

Carefully, Crafted Mobile App

When you want to make money, just open the app and you’ll start to receive support requests. You’ll get information about your client and directions to their location and destination. When the session is over, you’ll receive another nearby request. And if you're ready to get off, you can sign off at any time.

  • Location Updates

    Stay up to date with your engineers route and ETA from the app.

  • Ticket History

    View detailed status updates of all your current and past support requests.

  • Engineer Profiles

    Before your engineer arrives, you’ll see their name, photo, certification(s) and profile details—so you know who to expect.

  • Live Chat Video

    Chat live with a certified engineer assigned to assess your situation and a prescribe a plan of action.

  • Capture Error Message

    Accurately report your technology issues by capturing a picture and or a 30 second video of the problem.

  • Chat Messaging

    Chat directly with you support engineer to easily get the answers you need.

Come Work With Us

When you work with HecTech, you control your schedule, your
rates, and the type of work you want to do. Find the jobs you
love and the work/life balance that fits you.

Subscribe To Newsletter

Epsum factorial non deposit quid pro quo hic escorol. Olypian quarrels et
gorilla congolium sic ad nauseum deposit quid hic.